Trouble-Shooting Guide for Discomfort in Neck

The following lists some possible causes of neck discomfort amongst computer users. Potential corrective actions to consider are also listed.

  • Static posture and stress
    • Change posture, stretch and/or perform other tasks.
  • Twisting head to the side to view documents or monitor
    • Position monitor and keyboard so user sits directly in front with documents just to the left or right of monitor, at about same distance; consider placing document between keyboard and monitor.
  • Monitor height may be too high or too low
    • In general, the top of the screen should be at about eye level or slightly lower (check this by holding a small mirror against screen to see the position of the eyes on the screen).
  • Documents lying flat or inadequately positioned
    • Use a document holder to the left or right of monitor or an in-line document holder (between monitor and keyboard).
  • Monitor and keyboard not lined up directly in front of user
    • Position monitor and keyboard so user sits directly in front.
  • Monitor height incompatible with use of corrective lenses, such as bifocals, trifocals, etc.
    • Adjust monitor height accordingly or consider a pair of glasses specific for computer use.
  • Leaning forward to view screen and/or craning neck
    • Font size may be too small or inappropriate monitor distance (try about arm’s length away from sitting position).
  • Angle of monitor screen tilt is excessive
    • Adjust monitor tilt so that the screen is roughly vertical, or bottom of monitor tilted slightly toward the user.