Training FAQs

If you have a question that is not answered below, please contact the EHS Training Coordinator.
Courses (General)

You can refer to our training matrices for either lab personnel or admin staff. Please note that your supervisor or professor may require you to take additional courses.

Training Matrix for Lab Personnel

Training Matrix for Administrative and Facilities Staff

Refer to the EHS training matrices to find out if/how often your training needs to be refreshed. Log into your My EHS Training account and download your training record if you do not remember when you completed your training last.

Unfortunately, as you have used all your attempts, EHS will need permission from your supervisor/professor to add another one. Please cc ehs.courses@utoronto.ca in your request to them.

Registration

Please choose “Name Not Found” if your supervisor is not listed.

No, all My EHS profiles must be created by the individual who will be using the account, or their supervisor (given that they have been granted access to this tool).

Contact ehs.courses@utoronto.ca to update your information.

For detailed instructions on creating an account and registering for courses, please see our guide: Completing Online EHS Courses.

First Aid has it’s own registration process. Visit the EHS First Aid Training site for more information.

If you do not have a UTORid, please contact your Business Officer or Departmental Administrator to obtain one.

For business officers and temporary/visiting personnel: please refer to our guide Completing EHS training for Externals for instructions on obtaining a Long-Term Guest UTORid and registering for training.

If you are a U of T Administrator and have questions regarding the creation of UTORid’s please refer to the Information Commons Help Desk FAQs. You may also request a Batch Guest UTORid Tool.

Training Records

To download your complete training record, log in to your My EHS account and click “View Training History” in the bottom-left of the page.

It can take up to 1 month for most EHS courses to appear in your training history. However, records for the following courses are imported weekly or semi-weekly:

  • EHS002: Basic Health and Safety Awareness
  • EHS101: WHMIS
  • EHS112: WHMIS Refresher
  • EHS601: Laboratory Biosafety
  • EHS602: Biosafety Refresher
  • EHS603: Blood-Borne Pathogens
  • EHS620: SARS-CoV-2 Biosafety
  • EHS621: Biosafety Refresher for Principal Investigators/Permit Holders
  • EHS7xx: All X-ray, Radiation, Laser and UV courses

If you need immediate proof of completion, please take a screenshot of your grade on Quercus. If you still do not see any updates after 7 days, please contact EHS Courses.

If a business officer or manager cannot view certain employees, please contact your local HR rep to update that employee’s information.

Technical Support

My EHS Training is ONLY accessible from the U of T campus, OR through VPN access to the server. VPN access is available for all faculty, staff, and students who are working away from the campus. To obtain VPN access, please read the U of T Help Desk’s guide to Installing and Connecting with AnyConnect

If you’re connected to the server via VPN and the page still won’t load, please try:

  • Clearing your recent browser history
  • Using a different browser
  • Rebooting your computer
  • If using a Mac and you see a black dot under the icon of the internet browser you’re using, you will need to quit the application from the menu and then restart the browser.

If none of these solutions are successful, please contact the U of T Help Desk at 416-978-4357 or help.desk@utoronto.ca.

This file is neither harmful nor required to access EHS training. If a file is downloaded, please restart your computer and try logging in to your My EHS account again. This file may be downloaded if you are attempting to log in while not on the U of T campus, or if you are not using Google Chrome.

If you are unable to log in from your laptop despite being on campus, you will need to log in from a library or departmental computer instead.