Procedures in the Event of a UCheck red screen, Confirmed Case and/or COVID-19 Symptoms

Updated June 15, 2021

For the latest information about U of T’s COVID-19 response, please see the UTogether2020 page and the University’s Coronavirus page. Please take the time to review our Frequently Asked Questions (FAQs) and the Human Resources & Equity page on COVID-19 (e.g. Return to Work Processes during COVID-19 Response document), the HR COVID-19 Returning to Campus webpage, the COVID-19 Information for University of Toronto Students webpage from the VP Provost, Students. For research-related information, please visit the COVID-19 Research and Innovations webpage. If you or members of your unit have a question that is not covered, please consider using the Contact Us button located at the top of the FAQ section to submit your question.

 

UCHECK – BEFORE COMING TO CAMPUS

COVID-19 health screening is now required to be completed for all University employees and students each day they attend property owned or operated by U of T.

http://ucheck.utoronto.ca

For additional information on Ucheck: https://www.utoronto.ca/utogether2020/ucheck

UCheck – RED SCREEN INTSRUCTIONS

When an employee receives a red status from UCheck or after completing the offline or paper-based self-assessment log, they are instructed to stay home and immediately contact their manager, supervisor, Dean, Chair or Academic Director who will instruct them to contact the occupational health nurse (OHN)  ehs.occhealth@utoronto.ca immediately. 

When a student receives a red status from UCheck or after completing the offline or paper-based self-assessment log, they are instructed to contact their Campus Health and Wellness or Health and Counselling Centre who will assess and determine whether the OHN needs to be contacted.

  • St. George: 416-978-8030
  • UTSC: 416 287-7065
  • UTM: 905-828-5255


In order to protect medical confidentiality, information on red statuses due to potential or confirmed COVID-19 cases should not be shared unless guidance has been provided by the OHN. Based upon the contact tracing process, the guidance provided will include who should receive any notification and the language for the notification.

Case Management

We have developed case management procedures (updated May 31, 2021) for reporting COVID-19 cases.

Please note: Whether an individual reports a confirmed case or tells us they have COVID-19 related symptoms without a confirmation, we follow the same procedures of contact tracing and disinfection in our buildings. We also provide community notifications and cleaning notifications to those affected. These notifications are provided out of an abundance of caution and do not signal elevated risk or require any further action by individuals, other than those who are contacted directly by a public health authority and/or the Occupational Health Nurse (OHN). 

 

Procedures in the Event of a Confirmed COVID-19 Case

Any faculty member, librarian, staff or student who tests positive for COVID-19 should immediately take the following actions:

  1. Report this result directly to U of T’s OHN by email at occhealth@utoronto.ca.
  2. Report their sickness to their manager in accordance with departmental processes. 
  3. Students must complete the self-declaration form on ACORN

Note: Faculty members, librarians or staff who become aware of a symptomatic/confirmed COVID-19 case amongst students, contractors or visitors should also contact the OHN who will provide guidance to the unit. Each situation is different and the OHN will assess on a case by case basis through contact tracing to determine next steps including disinfection of applicable areas (see below).

The Occupational Health & Safety team at EHS will work with the appropriate offices to do our best to inform those who have had contact with the individual in U of T workplaces, in keeping with public health directives. Public health authorities may also contact exposed persons as is their usual practice. Please note: ALL CONTACT TRACING for the University MUST be conducted by the OHN.

Please note that the University must respect the privacy of individuals who are being tested or who have tested positive for COVID-19 and ensure that this information is kept confidential. Managers, Academic Administrators including Deans and Chairs, and Unit Heads should not send any messaging directly to faculty members, librarians, staff, students or others about symptomatic individuals or confirmed cases. If you have questions regarding appropriate messaging about COVID-19, please contact gina.trubiani@utoronto.ca.

Once contact tracing and a risk assessment is completed, instructions on cleaning and disinfection of work areas will be provided by EHS to Caretaking. Caretaking on each of the three campuses have procedures in place to close off the affected areas. Cleaning and disinfection will be completed in compliance with public health guidelines. Notifications regarding disinfection, closure of areas and reopening of areas will be provided as per our case management procedures (developed case management procedures).

 

 

Procedures in the Event of a symptomatic individual (feeling ill with COVID-19 related symptoms on campus (non-urgent, immediate assistance not required)

Any faculty member, librarian staff or student who feels ill when on campus should immediately take the following actions:

  1. Report their sickness to their manager/supervisor/course instructor etc. in accordance with departmental processes. Students must complete the self-declaration form on on ACORN.
  2. Go home. Call your family physician, local public health unit or Telehealth Ontario (1-866-797-0000). If symptoms are severe, go to the nearest hospital emergency response room.
  3. If ill and/or symptomatic individual cannot go home, immediately separate them from others in a designated room or area away from people and supervise them until they can go home:
    • Ensure physical distancing can be maintained in rooms/area away from you and other passers-by
    • Ask individuals in these rooms to wear/keeping wearing their mask (if tolerated)
    • Ideally, the designated room should have a handwashing sink. If this is not possible, ensure that alcohol-based (70-90% alcohol concentration) hand sanitizer is widely available in these areas.
    • Provide tissues to the ill person to help support respiratory etiquette (e.g. cough or sneeze into tissue or bend of your arm).
    • Ensure these individuals have access to designated washrooms separate from other staff/students.
    • If possible, open outside doors and windows to increase air circulation in the area.
    • Staff attending to / supervising the ill student should maintain physical distancing. If you are a trained in first aid, please follow the Guidance for workplace identified First Aiders during the COVID-19 (Coronavirus) Pandemic. Wear a medical mask and eye protection (goggles or faceshield) if you must be closer than 2 metres. Call Campus Police for assistance if the individual worsens or needs first aid and you are not trained or equipped to provide First Aid.
    • Clean and disinfect the area immediately after the student with symptoms has gone home.
  4. Employees who are symptomatic need to report directly to the OHN by email at occhealth@utoronto.ca who will conduct an assessment and contact tracing and will provide further direction. *Students who are symptomatic need to contact their Campus Health and Wellness or Health and Counselling Centre who will assess and determine whether the OHN needs to be contacted: St. George: 416-978-8030; UTSC: 416 287-7065; UTM: 905-828-5255.
  5. The OHN will provide guidance/instruction including the need for the ill individual to get tested as well as to provide additional information to the applicable supervisor/academic lead regarding what to do while awaiting a test result, notification language etc. No further action is required unless a positive test is confirmed and/or there are further directions provided to the ill individual by the local public health unit and/or the OHN.. If you receive a positive result please inform the OHN immediately.

Note: Faculty members, librarians or staff who become aware of a symptomatic/confirmed COVID-19 case amongst students, contractors or visitors should also contact the OHN who will provide guidance to the unit. Each situation is different and the OHN will assess on a case by case basis through contact tracing to determine next steps including disinfection of applicable areas (see below).

The Occupational Health & Safety team at EHS will work with the appropriate offices to do our best to inform those who have had contact with the individual in U of T workplaces, in keeping with public health directives. Public health authorities may also contact exposed persons as is their usual practice. Please note: ALL CONTACT TRACING for the University MUST be conducted by the OHN.

Please note that the University must respect the privacy of individuals who are being tested or who have tested positive for COVID-19 and ensure that this information is kept confidential. Managers, Academic Administrators including Deans and Chairs, and Unit Heads should not send any messaging directly to faculty members, librarians, staff, students or others about suspected or confirmed cases. If you have questions regarding appropriate messaging about COVID-19, please contact gina.trubiani@utoronto.ca.

Once a risk assessment is completed, instructions on cleaning and disinfection of work areas will be provided by EHS to Caretaking. Caretaking on each of the three campuses have procedures in place to close off the affected areas. Cleaning and disinfection will be completed in compliance with public health guidelines. Notifications regarding disinfection, closure of areas and reopening of areas will be provided as per our case management procedures (developed case management procedures).

 

If you receive an alert from the Health Canada COVID-19 App

If someone gets an alert on the Health Canada app:
In the event an individual who has received an exposure notification alert, they should be directed to seek testing and self-isolate pending test results. If the individual tests positive they must self-isolate from the date of specimen collection. Please contact UofT Occupational Health Nurse (OHN) at ehs.occhealth@utoronto.ca.

If the individual receives a negative test result, they may return to work but should self-monitor for 14 days from when they received the notification. If symptoms develop, they should not come to campus and they should seek re-testing and contact the OHN . If this same individual is later identified through contact tracing, they must follow the advice of the public health authority (or the OHN) which may include self-isolation and re-testing depending on the assessment of public health/OHN.

For more information, please refer to Ontario COVID Alert website.